The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries

Aman, Fadilah; Aitken, Ashley

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Authors

Aman, Fadilah

Aitken, Ashley

Date

2010

Type

Conference Paper

Metadata

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Citation

Aman, Fadilah and Aitken, Ashley. 2010. The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries, in Fan, W. (ed), 2010 International Conference on E-business, Management and Economics ( ICEME 2010), Dec 28 2010, pp. 320-324. Hong Kong, China: IEEE.

Source Title

Proceedings 2010 international conference on e-business, management and economics

Source Conference

ICEME 2010

ISBN

9781424489664

School

School of Information Systems

URI

http://hdl.handle.net/20.500.11937/38329

Collection

Curtin Research Publications

Abstract

Based upon the theory of technology assimilation, information technology (IT) use for knowledge management (KM) is modeled to affect KM capabilities, which in turn affect KM effectiveness. A survey of 108 managers from manufacturing and technology industries indicates that IT support for KM had a significant positive relationship with KM capabilities and, in turn, affected the KM effectiveness. No significant direct relationship was detected between IT use for KM and KM effectiveness, indicating that KM capabilities variable is a full mediator. The results provide explanation for the lack of a direct link between IT use of KM and KM effectiveness and provides a potential framework for studies examining the impacts of other types of IT investments on KM effectiveness or success. The results also suggest that investments in IT use for KM must be carefully evaluated in terms of strategic directions to positively impact KM effectiveness as well as organisational performance.