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    Cooperative goals in the Chinese work environment: a Hong Kong case study

    Access Status
    Fulltext not available
    Authors
    Ng, Peter
    Nowak, Margaret
    Whiteley, Alma
    Date
    2008
    Type
    Journal Article
    
    Metadata
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    Citation
    Ng, Peter Y.C. and Nowak, Margaret and Whiteley, Alma. 2008. Cooperative goals in the Chinese work environment: a Hong Kong case study. Asia Pacific Business Review. 14 (4): pp. 513-533.
    Source Title
    Asia Pacific Business Review
    DOI
    10.1080/13602380701628860
    ISSN
    13602381
    School
    Graduate School of Business
    URI
    http://hdl.handle.net/20.500.11937/38975
    Collection
    • Curtin Research Publications
    Abstract

    This research seeks to develop an understanding of how cooperative teamwork among Chinese employees impacts upon the customer perception of service in the Hong Kong ship-repair industry. The research model was based on the 'Theory of Cooperation and Competition', a western-conformity. The results suggested the need to explore alternative processes that Chinese people may engage in in managing their conflict. We question whether the 'goals' or 'ends' based approach to the operation of teams inherent in the Theory of Cooperation and Competition, is valid in the Chinese context where 'process' and 'relationship' are pivotal.

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