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dc.contributor.authorBriguglio, Carmela
dc.contributor.editorArun Patil, Henk Eijkman and Ena Bhattacharyya
dc.date.accessioned2017-01-30T10:37:23Z
dc.date.available2017-01-30T10:37:23Z
dc.date.created2013-02-21T20:00:27Z
dc.date.issued2012
dc.identifier.citationBriguglio, Carmela. 2012. Linguistic and cultural skills for communication in global workplaces of the 21st century, in Patil, P. and Eijkman, H. and Bhattacharyya, E. (ed), New media communication skills for engineers and IT professional: Trans-national and trans-cultural demands. pp. 55-71. Hershey, PA: IGI Global.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/4218
dc.description.abstract

This chapter examines issues in intercultural communication in regard to the use of English as a global language in the workplace of the 21st century. The findings that emerged from data gathered in two multinational companies inform discussion about the sort of communication skills that workers will require in the global workplace. A case study with an Australian undergraduate class served to examine whether the skills identified in multinational workplaces are, in fact, being developed in graduates. Based on all the above, the author has developed a four dimensional model comprising the intercultural communication skills that future graduates, including engineers and IT professionals, will require for global workplaces. Some strategies that will facilitate the development of such skills are also discussed.

dc.publisherIGI Global
dc.subjectworkplace communication
dc.subjectintercultural communication
dc.subjectglobal communication
dc.titleLinguistic and cultural skills for communication in global workplaces of the 21st century
dc.typeBook Chapter
dcterms.source.startPage55
dcterms.source.endPage71
dcterms.source.titleNew media communication skills for engineers and IT professional: Trans-national and trans-cultural demands
dcterms.source.isbn9781466602434
dcterms.source.placeUSA
dcterms.source.chapter12
curtin.department
curtin.accessStatusFulltext not available


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