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    Empirical investigation of the relationship between use and impacts of collaborative information technologies

    132039_13757_2009 GDN_Toronto_Pub51516_DB_GP_LFL_.pdf (25.17Kb)
    Access Status
    Open access
    Authors
    Bajwa, D.
    Pervan, Graham
    Lewis, F.
    Date
    2009
    Type
    Conference Paper
    
    Metadata
    Show full item record
    Citation
    Bajwa, Deepinder and Pervan, Graham and Lewis, Floyd. 2009. Empirical investigation of the relationship between use and impacts of collaborative information technologies, in Kilgour, D. and Wang, Q. (ed), GDN 2009: An International Conference on Group Decision and Negotiation, Jun 14 2009, pp. 117-119.Toronto, Canada: Wilfrid Laurier University.
    Source Title
    Proceedings of GDN2009: An International Conference on Group Decision and Negotiation
    Source Conference
    GDN 2009: An International Conference on Group Decision and Negotiation
    Additional URLs
    http://info.wlu.ca/~wwwmath/faculty/kilgour/gdn/proceedings.htm
    ISBN
    9780981274508
    Faculty
    Curtin Business School
    School of Information Systems
    URI
    http://hdl.handle.net/20.500.11937/43147
    Collection
    • Curtin Research Publications
    Abstract

    Collaborative information technologies (CIT) to support groups working together or collaborating to accomplish tasks is becoming increasingly popular. Practitioner reports suggest that collaboration can have a significant influence on business performance and can lead to a sustained competitive advantage in a turbulent global environment (Frost and Sullivan, 2006). However, despite the large investments that organizations have been making in CIT (Hansen and Nohria, 2004), recent empirical evidence suggests that the utilization of CIT in organizations across five global regions is surprisingly limited and it generally does not meet the expectations of the practitioner and academic communities, in spite of substantial efforts of organizations to make such technologies available/accessible to their end-users (Bajwa et al., 2008). Is it plausible that CIT use may not have substantial impacts or lead to impacts that are not desirable to organizations? Our research focuses on addressing this research question through a large-scale macro-level investigation.

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