| dc.contributor.author | Wong, David | |
| dc.contributor.author | Rexha, Nexhmi | |
| dc.contributor.editor | Andrew Burge Coordinator | |
| dc.date.accessioned | 2017-01-30T10:38:59Z | |
| dc.date.available | 2017-01-30T10:38:59Z | |
| dc.date.created | 2009-03-05T00:55:09Z | |
| dc.date.issued | 2006 | |
| dc.identifier.citation | Wong, David and Rexha, Nexhmi. 2006. 20 Years of SERVQUAL: How Service Quality Perceptions have Evolved in the Banking Sector Amid the Storms of E-Commerce, in Andrew Burge Coordinator (ed), Hawaii International Conference on Business 6th annual, May 25 2006. Honolulu, Hawaii: Hawaii International Conference on Business. | |
| dc.identifier.uri | http://hdl.handle.net/20.500.11937/4419 | |
| dc.publisher | Hawaii International Conference on Business | |
| dc.title | 20 Years of SERVQUAL: How Service Quality Perceptions have Evolved in the Banking Sector Amid the Storms of E-Commerce | |
| dc.type | Conference Paper | |
| dcterms.source.title | Hawaii International Conference on Business 6th annual | |
| dcterms.source.series | Hawaii International Conference on Business 6th annual | |
| dcterms.source.conference | Hawaii International Conference on Business 6th annual | |
| dcterms.source.conference-start-date | May 25 2006 | |
| dcterms.source.conferencelocation | Honolulu Hawaii | |
| dcterms.source.place | Honolulu Hawaii | |
| curtin.accessStatus | Fulltext not available | |
| curtin.faculty | Curtin Business School | |
| curtin.faculty | School of Marketing | |
