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    Evaluation of B2B pharmaceutical supply chain in Australia

    Access Status
    Fulltext not available
    Authors
    Lin, Chad
    Jalleh, Geoffrey
    Date
    2015
    Type
    Book Chapter
    
    Metadata
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    Citation
    Lin, C. and Jalleh, G. 2015. Evaluation of B2B pharmaceutical supply chain in Australia. In Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace, 56-79: IGI Global.
    Source Title
    Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace
    DOI
    10.4018/978-1-4666-8133-0.ch003
    ISBN
    9781466681330
    School
    School of Public Health
    URI
    http://hdl.handle.net/20.500.11937/44747
    Collection
    • Curtin Research Publications
    Abstract

    © 2015 by IGI Global. All rights reserved. The pharmaceutical industry is one of the most innovative and research-intensive industries in the world. For example, five out of the top global Research and Development (R&D) companies were pharmaceutical companies. However, the industry is lagging behind other industries in adopting Business-to-Business (B2B) and supply chain technologies. With supply chain costs constituting around 25-40% of an organization's operating expenses, it is imperative for senior pharmaceutical executives to minimize this cost. Hence, the main objective of this chapter is to identify key B2B e-commerce management, evaluation, and benefits realization factors and challenges within the Australian pharmaceutical supply chain. The results of this study suggest that pharmaceutical companies not only need to carefully examine their B2B investment management and evaluation practices but also must invest in using appropriate evaluation methodologies for identifying and managing benefits, risks, and costs associated with their investments in B2B and supply chains.

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