Show simple item record

dc.contributor.authorLove, Peter
dc.contributor.authorirani, Z.
dc.contributor.authorGhoneim, A.
dc.contributor.authorThemistocleous, M.
dc.date.accessioned2017-01-30T15:18:31Z
dc.date.available2017-01-30T15:18:31Z
dc.date.created2015-09-29T01:51:42Z
dc.date.issued2006
dc.identifier.citationLove, P. and irani, Z. and Ghoneim, A. and Themistocleous, M. 2006. An exploratory study of indirect ICT costs using the structured case method. International Journal of Information Management. 26 (2): pp. 167-177.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/45102
dc.identifier.doi10.1016/j.ijinfomgt.2005.11.001
dc.description.abstract

Many companies are increasing their expenditure on information and communication technologies (ICTs) to obtain or even sustain competitive advantage in their respective marketplaces. Many managers, however, are often left with the quandry of how to evaluate their investments in technologies. Reasons for this difficulty have been suggested in the normative literature as centring on the socio-technical (human, organisational and technical) dimensions associated with the adoption of ICTs. The inability of managers to determine the true costs of deploying ICT are considered attributable to a lack of knowledge and understanding of ICT-related costs. In developing a broader picture of such cost dimensions and their respective taxonomies, the research presented in this case uses a structured method to gain an understanding of how a construction firm embraced the information technollogy (IT) evaluation framework (CF) that focuses on indirect costs is proposed. Findings frm the case study are presented and discussed in the context of the CF.

dc.publisherPergamon
dc.subjectorganisation and human costs
dc.subjectstructured case method
dc.subjectIT
dc.subjectevaluation
dc.titleAn exploratory study of indirect ICT costs using the structured case method
dc.typeJournal Article
dcterms.source.volume26
dcterms.source.number2
dcterms.source.startPage167
dcterms.source.endPage177
dcterms.source.issn02684012
dcterms.source.titleInternational Journal of Information Management
curtin.accessStatusFulltext not available


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record