An exploratory investigation of the organizational impacts of collaborative information technology utilization in Australian organizations
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Copyright © 2010 IEEE This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.
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In this paper, we extend the existing literature by exploring the organizational-level impacts of Collaborative Information Technology (CIT). We consider CIT as any information technology (IT) that supports collaboration tasks. Data was collected from 73 organizations in Australia to access organizational impacts of CITs. Our results indicate that CIT use for primary collaborative tasks (information and knowledge sharing, decision-making, report writing/information pooling), secondary collaborative tasks (communications, scheduling, and monitoring progress), and tertiary collaborative tasks (issue resolution and discussion and brainstorming) is positively and significantly associated with strategic, efficiency-oriented, and effectiveness-oriented organizational level impacts. Implications of our findings are discussed for practice and research.
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