Praxis of Rework Mitigation in Construction
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Rework is a pervasive problem within the construction industry, but many firms are reluctant to openly acknowledge it is an issue because it can potentially damage their reputations. Using a case study approach, this paper aims to examine how an AU$375 million program alliance, which experienced cost and schedule overruns and an increase in safety incidents as a result of rework, addressed this problem. The case analysis revealed that rework could be significantly reduced by having an authentic leadership style in place, empowering as well as actively engaging with contractors, and focusing on continuous improvement. As a result, the alliance was able go beyond lessons that were superficial (i.e., identifying procedures that were not followed) and undertake new and improved ways of doing business that encompassed context-specific learning. The novelty of the case study findings highlights the need to reduce rework by focusing greater attention on changing behaviors, particularly the motivations of alliance team members, by cultivating an error management culture. Such a culture needs to be harnessed in construction projects if rework is to be reduced and adopted industrywide, which necessitates the need for significant steps toward improving performance and productivity.
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Love, Peter; Edwards, D.; Smith, J. (2016)Rework is a chronic problem in construction and engineering projects. A wide variety of studies examining the nature of rework have been undertaken since the seminal research of Burati in the early 1990s, which examined ...
Love, Peter; Sing, Michael (2013)Rework arises due to design errors, changes and omissions during design and has been found to contribute to 52% of a project’s cost overrun. The statistical characteristics of rework costs experienced from contract award ...
Ekambaram, P.; Love, Peter; Kumaraswamy, M.; Ng, T. (2014)Purpose – Rework is an endemic problem in construction projects and has been identified as beinga significant factor contributing cost and schedule overruns. Causal ascription is necessary to obtainknowledge about the ...