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dc.contributor.authorNeal, J.
dc.contributor.authorGursoy, D
dc.date.accessioned2017-01-30T10:43:22Z
dc.date.available2017-01-30T10:43:22Z
dc.date.created2016-09-12T08:37:00Z
dc.date.issued2008
dc.date.submitted2016-09-12
dc.identifier.citationNeal, J. and Gursoy, D. 2008. A multifaceted analysis of tourism satisfaction. Journal of Travel Research. 47 (1): pp. 53-62.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/5039
dc.identifier.doi10.1177/0047287507312434
dc.description.abstract

The objective of this research was to provide empirical evidence that satisfaction with travel and tourism services is the result of satisfaction during various stages of the tourism experience. The Leiper model of the tourism system was used as the theoretical underpinning from which a structural model was generated and analyzed. Data were collected via self-reported measure from Virginians who had recently traveled. LISREL-8 was used with the Maximum Likelihood Method of Estimation. The findings indicated that tourists' level of satisfaction or dissatisfaction during various stages of travel affect their overall satisfaction with travel and tourism services. © 2008 Sage Publications.

dc.publisherSAGE Publications
dc.titleA multifaceted analysis of tourism satisfaction
dc.typeJournal Article
dcterms.dateSubmitted2016-09-12
dcterms.source.volume47
dcterms.source.number1
dcterms.source.startPage53
dcterms.source.endPage62
dcterms.source.issn0047-2875
dcterms.source.titleJournal of Travel Research
curtin.digitool.pid243948
curtin.pubStatusPublished
curtin.refereedTRUE
curtin.departmentSchool of Marketing
curtin.identifier.scriptidPUB-VC-ORD-SA-25656
curtin.identifier.elementsidELEMENTS-98527
curtin.accessStatusFulltext not available


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