Curtin University Homepage
  • Library
  • Help
    • Admin

    espace - Curtin’s institutional repository

    JavaScript is disabled for your browser. Some features of this site may not work without it.
    View Item 
    • espace Home
    • espace
    • Curtin Research Publications
    • View Item
    • espace Home
    • espace
    • Curtin Research Publications
    • View Item

    Experience quality in the different phases of a tourist vacation: A case of Northern Norway

    Access Status
    Fulltext not available
    Authors
    Prebensen, N.
    Woo, E.
    Chen, J.
    Uysal, Muzaffer
    Date
    2012
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    Prebensen, N. and Woo, E. and Chen, J. and Uysal, M. 2012. Experience quality in the different phases of a tourist vacation: A case of Northern Norway. Tourism Analysis. 17 (5): pp. 617-627.
    Source Title
    Tourism Analysis
    DOI
    10.3727/108354212X13485873913921
    ISSN
    1083-5423
    School
    School of Marketing
    URI
    http://hdl.handle.net/20.500.11937/53246
    Collection
    • Curtin Research Publications
    Abstract

    The overall goal of this study is to explore the relative importance different groups of tourists give to the vacation experience phases (pretrip, en-route, and on-site experiences). By clustering the tourist by their motivation and subsequently testing the relative importance given to the various trip phases, the idea is to get new knowledge in terms of quality perceptions of the different phases of a journey, not only on-site experiences for different tourist segments. The tourist journey is divided into three phases: pretrip experience, en-route trip experience, and destination on-site experiences. Factor analysis of motivation items resulted in four groupings of motivation factors: "Personal enrichment," "Escape," "Socialization," and "Family togetherness." Cluster analysis based on factor scores of the motivation items identified two segments. Segment I included 161 respondents (28% of the sampled visitors); Segment II contained 418 (72% of the sampled visitors). The two motivation based segments were then examined and profiled with quality elements of the three trip phases, visitor's demographic, and behavior variables. The results show that tourists value the various phases of the journey differently based on their motivation to travel. The study results are discussed in terms practical implication for the tourism industry to enhance the total experience quality of a journey by including all the phases of a vacation trip.

    Related items

    Showing items related by title, author, creator and subject.

    • Towards a picture of tourists' happiness
      Filep, S.; Deery, Margaret (2010)
      Happiness is a concept with a long tradition in philosophy and is central to understanding the meaning of human life. Research on happiness has lately flourished in many social sciences. Yet in tourism studies this concept ...
    • Tourist satisfaction and subjective well-being: An index approach
      Saayman, M.; Li, G.; Uysal, Muzaffer; Song, H. (2018)
      The purpose of this research is to propose an index approach to study the impact of travel experience on tourists' satisfaction and the further impact on their sense of well-being. Based on the latest development of tourist ...
    • Guests and Hosts Revisited: Prejudicial Attitudes of Guests toward the Host Population
      Sirakaya-Turk, E.; Nyaupane, G.; Uysal, Muzaffer (2014)
      This study evaluates the impact of all-inclusive trip experiences of tourists on their prejudicial attitudes toward their host. All-inclusive German travelers were probed for their attitudes toward their host at the time ...
    Advanced search

    Browse

    Communities & CollectionsIssue DateAuthorTitleSubjectDocument TypeThis CollectionIssue DateAuthorTitleSubjectDocument Type

    My Account

    Admin

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    Follow Curtin

    • 
    • 
    • 
    • 
    • 

    CRICOS Provider Code: 00301JABN: 99 143 842 569TEQSA: PRV12158

    Copyright | Disclaimer | Privacy statement | Accessibility

    Curtin would like to pay respect to the Aboriginal and Torres Strait Islander members of our community by acknowledging the traditional owners of the land on which the Perth campus is located, the Whadjuk people of the Nyungar Nation; and on our Kalgoorlie campus, the Wongutha people of the North-Eastern Goldfields.