The effects of leadership style on employee well-being in hospitality
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Kara, D. and Uysal, M. and Sirgy, M. and Lee, G. 2013. The effects of leadership style on employee well-being in hospitality. International Journal of Hospitality Management. 34 (1): pp. 9-18.
International Journal of Hospitality Management
School of Marketing
We conducted a study to test the notion that transformational leadership style is more effective than transactional leadership style by fostering employee well-being (enhancing quality of work life and life satisfaction as well as increasing organizational commitment and decreasing employee burnout. We surveyed 443 employees at 5-star hotels in Turkey. The results provide support for the positive effect of transformational leadership in the hospitality industry, which implies that hospitality managers should be trained to use a transformational leadership style to enhance employee well-being.
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