The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes
MetadataShow full item record
© 2017 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Background: Mental illness is a worldwide health priority. As medication is commonly used to treat mental illness, community pharmacy staff is well placed to assist consumers. Aim: To evaluate the effectiveness of a multifaceted, community pharmacy medication support service for mental health consumers. Method: Pharmacists and pharmacy support staff in three Australian states were trained to deliver a flexible, goal-oriented medication support service for adults with mental illness over 3–6 months. Consumer-related outcome measures included perceptions of illness and health-related quality of life, medication beliefs, treatment satisfaction and medication adherence. Results: Fifty-five of 100 trained pharmacies completed the intervention with 295 of the 418 recruited consumers (70.6% completion rate); 51.2% of consumers received two or more follow-ups. Significant improvements were reported by consumers for overall perceptions of illness (p? < ?0.001), the mental health domain of quality of life (p? < ?0.001), concerns about medication (p?=?0.001) and global satisfaction with medication (p? < ?0.001). Consumers also reported an increase in medication adherence (p?=?0.005). Conclusions: A community pharmacy mental health medication support service that is goal-oriented, flexible and individualised, improved consumer outcomes across various measures. While further research into the cost-effectiveness and sustainability of such a service is warranted, this intervention could easily be adapted to other contexts.
Showing items related by title, author, creator and subject.
Implementation of a mental health medication management intervention in Australian community pharmacies: Facilitators and challengesHattingh, H. Laetitia; Kelly, F.; Fowler, J.; Wheeler, A. (2016)© 2017 Elsevier Inc. Background: Community pharmacists are in an ideal position to promote and provide mental health medication management services. However, formalised or structured pharmacy services to support consumers ...
Mapping the terrain: A conceptual schema for a mental health medication support service in community pharmacyScahill; Fowler, J.; Hattingh, H. Laetitia; Kelly, F.; Wheeler, A. (2015)Objective: Mental health–related problems pose a serious issue for primary care, and community pharmacy could make a significant contribution, but there is a dearth of information. Methods: This article reports synthesis ...
Trust and Safe Spaces: Mental Health Consumers' and Carers' Relationships with Community Pharmacy StaffMey, A.; Knox, K.; Kelly, F.; Davey, A.; Fowler, J.; Hattingh, H. Laetitia; Fejzic, J.; McConnell, D.; Wheeler, A. (2014)Background: Trusting relationships between mental health consumers and health care providers are critical in the management and recovery process. Although community pharmacy staff are well placed to form relationships ...