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    The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes

    Access Status
    Open access via publisher
    Authors
    McMillan, S.
    Kelly, F.
    Hattingh, H. Laetitia
    Fowler, J.
    Mihala, G.
    Wheeler, A.
    Date
    2017
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    McMillan, S. and Kelly, F. and Hattingh, H.L. and Fowler, J. and Mihala, G. and Wheeler, A. 2017. The impact of a person-centred community pharmacy mental health medication support service on consumer outcomes. Journal of Mental Health. xx: pp. 1-10.
    Source Title
    Journal of Mental Health
    DOI
    10.1080/09638237.2017.1340618
    ISSN
    0963-8237
    School
    School of Pharmacy
    URI
    http://hdl.handle.net/20.500.11937/55474
    Collection
    • Curtin Research Publications
    Abstract

    © 2017 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Background: Mental illness is a worldwide health priority. As medication is commonly used to treat mental illness, community pharmacy staff is well placed to assist consumers. Aim: To evaluate the effectiveness of a multifaceted, community pharmacy medication support service for mental health consumers. Method: Pharmacists and pharmacy support staff in three Australian states were trained to deliver a flexible, goal-oriented medication support service for adults with mental illness over 3–6 months. Consumer-related outcome measures included perceptions of illness and health-related quality of life, medication beliefs, treatment satisfaction and medication adherence. Results: Fifty-five of 100 trained pharmacies completed the intervention with 295 of the 418 recruited consumers (70.6% completion rate); 51.2% of consumers received two or more follow-ups. Significant improvements were reported by consumers for overall perceptions of illness (p? < ?0.001), the mental health domain of quality of life (p? < ?0.001), concerns about medication (p?=?0.001) and global satisfaction with medication (p? < ?0.001). Consumers also reported an increase in medication adherence (p?=?0.005). Conclusions: A community pharmacy mental health medication support service that is goal-oriented, flexible and individualised, improved consumer outcomes across various measures. While further research into the cost-effectiveness and sustainability of such a service is warranted, this intervention could easily be adapted to other contexts.

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