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    Building absorptive capacity in an alliance: Process improvement through lessons learned

    Access Status
    Fulltext not available
    Authors
    Love, Peter
    Teo, Pauline
    Davidson, M.
    Cumming, S.
    Morrison, J.
    Date
    2016
    Type
    Journal Article
    
    Metadata
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    Citation
    Love, P. and Teo, P. and Davidson, M. and Cumming, S. and Morrison, J. 2016. Building absorptive capacity in an alliance: Process improvement through lessons learned. International Journal of Project Management. 34 (7): pp. 1123-1137.
    Source Title
    International Journal of Project Management
    DOI
    10.1016/j.ijproman.2016.05.010
    ISSN
    0263-7863
    School
    Department of Civil Engineering
    Funding and Sponsorship
    http://purl.org/au-research/grants/arc/DP130103018
    URI
    http://hdl.handle.net/20.500.11937/58448
    Collection
    • Curtin Research Publications
    Abstract

    © 2016 Elsevier Ltd and Association for Project Management and the International Project Management AssociationLessons learned provide the greatest value when they form part of a continuous learning process and should be: documented, communicated, archived, throughout all stages of a project. This can enable a project to maximize its ‘absorptive capacity’ (i.e. its ability to value, assimilate and apply new knowledge). With this in mind, the development and implementation of continuous ‘lessons learned’ process adopted by a program alliance that was able to improve its safety and quality performance is presented. The alliance was able to shift its mindset from single to double loop learning fuelling its absorptive capacity. The paper examines ‘how’ the lessons learned process was implemented and presents examples of learning that were implemented. The alliance's experiences in enabling the acquisition and transfer of knowledge through their ‘lessons learned’ initiative provides a learning opportunity for organizations seeking to ameliorate the performance of the projects that they are charged with delivering.

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