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    Social media and Web 2.0 for knowledge sharing in product design

    Access Status
    Fulltext not available
    Authors
    Irani, Z.
    Sharif, A.
    Papadopoulos, T.
    Love, Peter
    Date
    2017
    Type
    Journal Article
    
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    Citation
    Irani, Z. and Sharif, A. and Papadopoulos, T. and Love, P. 2017. Social media and Web 2.0 for knowledge sharing in product design. Production Planning & Control. 28 (13): pp. 1047-1065.
    Source Title
    Production Planning & Control
    DOI
    10.1080/09537287.2017.1329955
    ISSN
    0953-7287
    School
    Department of Civil Engineering
    URI
    http://hdl.handle.net/20.500.11937/58559
    Collection
    • Curtin Research Publications
    Abstract

    © 2017 Informa UK Limited, trading as Taylor & Francis Group. Working collaboratively with internal and external partners (suppliers, customers and internal stakeholders) has been at the epicentre of product design. Knowledge sharing has been well recognised in this context. However, there is limited research that has addressed the role of social media/Web 2.0 in facilitating knowledge sharing for sense- and decision-making within product design. To address this gap, this study draws on the resource-based view (RBV) of the firm and two vignettes that relate to ‘collaborative co-design’ and ‘collaborative design-to-order’. We illustrate the role of social media/Web 2.0 in building knowledge sharing capabilities for sense- and decision-making for internal and external partners during product design. Limitations and further research into the use of social media/Web 2.0 are also discussed.

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