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    Encrypted quick response scheme for hotel check-in and access control system

    259537.pdf (670.4Kb)
    Access Status
    Open access
    Authors
    Cheong, S.
    Ling, Huo Chong
    Teh, P.
    Ahmed, P.
    Yap, W.
    Date
    2017
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    Cheong, S. and Ling, H.C. and Teh, P. and Ahmed, P. and Yap, W. 2017. Encrypted quick response scheme for hotel check-in and access control system. International Journal of Engineering Business Management. 9: pp. 1-9.
    Source Title
    International Journal of Engineering Business Management
    DOI
    10.1177/1847979017720039
    ISSN
    1847-9790
    School
    Curtin Malaysia
    URI
    http://hdl.handle.net/20.500.11937/59865
    Collection
    • Curtin Research Publications
    Abstract

    The unpleasant experience of long queue while waiting to check-in at hotel is a common problem faced by guests especially during holidays. As such, various self-service technologies (SSTs) were introduced over the years by researchers with the aim to increase the avenues of checking-in guests. Self-check-in kiosk is an invention that allows guests to check-in themselves using bar codes that were sent to them in advance. Although bar codes are able to reduce guests’ waiting time, it cannot be used to unlock hotel rooms. This makes mobile device a better medium for hotel check-in and access control system. Despite mobile device is very convenient and easy to operate, guests would have to own the specific type of mobile device such as near-field communication smartphone and its customized application before using the system. This makes the solution not user-friendly to guests. Therefore, a novel encrypted quick response scheme is presented to extend the existing SST to unify the process of check-in and room access control. The proposed scheme uses quick response codes and cryptography techniques to generate secure hotel keys that can be printed or stored inside a smartphone, thus, supporting a wide range of guests.

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