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dc.contributor.authorWaters, Rebecca
dc.contributor.authorBuchanan, Angus
dc.identifier.citationWaters, R. and Buchanan, A. 2017. An exploration of person-centred concepts in human services: A thematic analysis of the literature. Health Policy. 121 (10): pp. 1031-1039.

Being ‘person-centred’ in the delivery of health and human services has become synonymous with quality care, and it is a core feature of policy reform in Australia and other Western countries. This research aimed to identify the uses, definitions and characteristics of the term ‘person-centred’ in the ageing, mental health and disability literature. A thematic analysis identified seven common core themes ofperson-centredness: honouring the person, being in relationship, facilitating participation and engage-ment, social inclusion/citizenship, experiencing compassionate love, being strengths/capacity focussed, and organisational characteristics. These suggest a set of higher-order experiences for people that are translated differently in different human services. There is no common definition of what it means to be person-centred, despite being a core feature of contemporary health and human service policy, andthis suggests that its inclusion facilitates further misunderstanding and misinterpretation. A common understanding and policy conceptualisation of person-centredness is likely to support quality outcomes in service delivery especially where organisations work across human service groups. Further research into the application and service expressions of being ‘person-centred’ in context is necessary.

dc.publisherElsevier Ireland Ltd
dc.titleAn exploration of person-centred concepts in human services: A thematic analysis of the literature
dc.typeJournal Article
dcterms.source.titleHealth Policy
curtin.departmentSchool of Occ Therapy, Social Work and Speech Path
curtin.accessStatusFulltext not available

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