An exploration of person-centred concepts in human services: A thematic analysis of the literature
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Being ‘person-centred’ in the delivery of health and human services has become synonymous with quality care, and it is a core feature of policy reform in Australia and other Western countries. This research aimed to identify the uses, definitions and characteristics of the term ‘person-centred’ in the ageing, mental health and disability literature. A thematic analysis identified seven common core themes ofperson-centredness: honouring the person, being in relationship, facilitating participation and engage-ment, social inclusion/citizenship, experiencing compassionate love, being strengths/capacity focussed, and organisational characteristics. These suggest a set of higher-order experiences for people that are translated differently in different human services. There is no common definition of what it means to be person-centred, despite being a core feature of contemporary health and human service policy, andthis suggests that its inclusion facilitates further misunderstanding and misinterpretation. A common understanding and policy conceptualisation of person-centredness is likely to support quality outcomes in service delivery especially where organisations work across human service groups. Further research into the application and service expressions of being ‘person-centred’ in context is necessary.
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Hughes, Jeff; Hoti, K. (2015)Person-centred care is gaining more ground in dementia care and has evolved to become a synonym for good dementia care practice. The UK’s National Institute for Health and Care Excellence (NICE) clinical guidelines highlight ...
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