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    Adoption and diffusion of knowledge management systems: an Australian survey

    Access Status
    Fulltext not available
    Authors
    Xu, J.
    Quaddus, Mohammed
    Date
    2005
    Type
    Journal Article
    
    Metadata
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    Citation
    Xu, Jun and Quaddus, Mohammed. 2005. Adoption and diffusion of knowledge management systems: an Australian survey. Journal of Management Development. 24 (4): pp. 335-361.
    Source Title
    Journal of Management Development
    DOI
    10.1108/02621710510591343
    ISSN
    02621711
    URI
    http://hdl.handle.net/20.500.11937/6989
    Collection
    • Curtin Research Publications
    Abstract

    Purpose – This study aims to investigate the factors influencing the adoption and diffusion of knowledge management systems (KMSs) in Australia. Design/methodology/approach – The study uses a mixed methodology approach. The research was carried out in three stages: field study, pilot survey, and national survey (top 1,500 companies). This paper reports the findings of the third phase of the study – the national survey. The data of the national survey was analyzed through structural equation modeling (LISREL). Findings – The results indicate that individual factors and task complexity are the significant factors that influence the perceived usefulness of KMSs which, in turn, significantly influence the intention to adopt a KMS and its diffusion process. Some unexpected results were also found. Originality/value – There is a scarcity of studies on the empirical perspectives of KMSs in the literature, especially in the area of adoption and diffusion. This research addresses this gap by studying the adoption and diffusion of KMSs in Australian organizations.

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