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    Exploring the perceptions of knowledge management systems

    Access Status
    Fulltext not available
    Authors
    Xu, J.
    Quaddus, Mohammed
    Date
    2005
    Type
    Journal Article
    
    Metadata
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    Citation
    Xu, Jun and Quaddus, Mohammed. 2005. Exploring the perceptions of knowledge management systems. Journal of Management Development. 24 (4): pp. 320-334.
    Source Title
    Journal of Management Development
    DOI
    10.1108/02621710510591334
    ISSN
    02621711
    URI
    http://hdl.handle.net/20.500.11937/28921
    Collection
    • Curtin Research Publications
    Abstract

    Purpose – Diffusion (spread in usage) of knowledge management systems (KMSs) depends on a number of factors. Among them perceptions of KMS, including perceived usefulness/benefits, perceived user-friendliness, perceived voluntary use and subject norms are significant factors. This paper aims to investigate the factors impacting the diffusion (spread and sustained use) of KMSs. Design/methodology/approach – This paper first presents an integrated model of the diffusion of KMSs arising from a comprehensive literature review and qualitative field study. An empirical pilot study was then undertaken to test the model through a questionnaire-based survey. Findings – The pilot study had some interesting findings – results similar to those found in the literature – which are presented in detail. Originality/value – This paper contributes to the information on KMS by providing results from an empirical pilot study and suggesting future research directions.

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