Offshore outsourcing of customer services: What do the consumers think?

dc.contributor.author	Sharma, Piyush
dc.date.accessioned	2019-03-24T04:08:29Z
dc.date.available	2019-03-24T04:08:29Z
dc.date.issued	2011
dc.identifier.citation	Sharma, P. 2011. Offshore outsourcing of customer services: What do the consumers think? In 2011 AMA Summer Marketing Educators' Conference: Marketing 2011: Delivering Value in Turbulent Times, 5 Aug 2011, San Fransisco, CA.
dc.identifier.uri	http://hdl.handle.net/20.500.11937/75122
dc.publisher	American Marketing Association (AMA)
dc.title	Offshore outsourcing of customer services: What do the consumers think?
dc.type	Conference Paper
dcterms.source.startPage	267
dcterms.source.endPage	268
dcterms.source.title	AMA Summer Educators Conference 2011: Delivering Value in Turbulent Times
dcterms.source.isbn	978-1-61839-652-5
dcterms.source.conference	2011 AMA Summer Marketing Educators' Conference: Marketing 2011: Delivering Value in Turbulent Times
dcterms.source.conference-start-date	5 Aug 2011
dcterms.source.conferencelocation	San Fransisco, CA
dcterms.source.place	United States of America
dc.date.updated	2019-03-24T04:08:28Z
curtin.department	School of Marketing
curtin.accessStatus	Open access
curtin.faculty	Faculty of Business and Law
curtin.contributor.orcid	Sharma, Piyush [0000-0002-6953-3652]
curtin.contributor.researcherid	Sharma, Piyush [D-3562-2012]
curtin.contributor.scopusauthorid	Sharma, Piyush [26434453900]