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    Usability and human computer interaction in developing websites: an Australian perspective

    146137_24590_T Issa_MCCSIS2010.pdf (415.1Kb)
    Access Status
    Open access
    Authors
    Issa, Tomayess
    Turk, A.
    Date
    2010
    Type
    Conference Paper
    
    Metadata
    Show full item record
    Citation
    Issa, Tomayess and Turk, Andrew. 2010. Usability and human computer interaction in developing websites: an Australian perspective, in Blashki, K. (ed), IADIS International Conference Interfaces and Human Computer Interaction 2010, pp. 27-34. Freiburg, Germany: IADIS press
    Source Title
    Proceedings of the IADIS international conferences: interfaces and human computer interaction 2010 and game and entertainment technologies 2010
    Source Conference
    MCCSIS 2010
    ISBN
    9789728939182
    School
    School of Information Systems
    Remarks

    This is a reprint from a paper published in the Proceedings of the IADIS International Conference Interfaces and Human Computer Interaction 2010

    URI
    http://hdl.handle.net/20.500.11937/7573
    Collection
    • Curtin Research Publications
    Abstract

    The paper discusses the barriers to, and potential impacts of, adopting usability and Human Computer Interaction (HCI) principles in developing websites for marketing purposes. The poor usability of many websites wastes users' time, and increases their frustration. This paper will discuss how usability and HCI aspects were included in a new methodology for developing websites for marketing, to reduce user frustration and to improve the website capabilities. This new methodology was developed after intensive study of methodologies from different disciplines, parts of which were combined in an integrated approach. The new methodology was assessed by two research phases: interview and questionnaire. This paper includes only two aspects of the full research process: an overview of the research methodology; and discussion the results from the interviews and questionnaire, focusing on usability and HCI aspects.

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