Surfacing the social factors early: A sociotechnical approach to the design of a future submarine
MetadataShow full item record
Socially oriented approaches to work systems design are increasingly important as new and disruptive technologies become more prevalent. Existing approaches used by organisations to integrate such technologies are often techno-centric and do not adequately consider human issues. Sociotechnical systems (STS) tools are intended to ensure that the technical and organisational aspects of a system are considered together, and given equal attention. However, they are predominately applied late in the design process, limiting their impact. In this article, we outline an STS approach to the early-phase development of a complex work system. The case study illuminates how an STS approach can facilitate the inclusion of socially oriented factors into the design process. We close with recommendations to guide the early-phase application of STS principles in other industries and contexts.
JEL Classification: C93, D02
Showing items related by title, author, creator and subject.
A creative journey developing an integrated high-fashion knitwear development process using computerized seamless v-bed knitting systemsYang, Sooyung (2010)This PhD applied a participatory action research approach to address the organizational problems that compromise the use of computerized seamless V-bed knitwear systems in the high-fashion knitwear sector. The research ...
A sociotechnical systems approach to the design of underspecified future systems: A case study of a military submarine.Boeing, Alexandra; Jorritsma, Karina ; Cham, Belinda; Griffin, Mark (2019)In the design of future technological systems, techno-centred engineering approaches often guide the design process while the ‘social’ system is underrepresented. STS methods can address this shortfall, by considering the ...
Nandong, Jobrun (2010)The vast majority of chemical and bio-chemical process plants are normally characterized by large number of measurements and relatively small number of manipulated variables; these thin plants have more output than input ...