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    Surfacing the social factors early: A sociotechnical approach to the design of a future submarine

    79708.pdf (2.212Mb)
    Access Status
    Open access
    Authors
    Boeing, Alexandra
    Jorristma, Karina
    Griffin, Mark
    Parker, Sharon
    Date
    2020
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    Boeing, A.A. and Jorristma, K. and Griffin, M.A. and Parker, S.K. 2020. Surfacing the social factors early: A sociotechnical approach to the design of a future submarine. Australian Journal of Management. 45 (3): pp. 527-545.
    Source Title
    Australian Journal of Management
    DOI
    10.1177/0312896220920338
    ISSN
    0312-8962
    Faculty
    Faculty of Business and Law
    School
    Future of Work Institute
    Funding and Sponsorship
    http://purl.org/au-research/grants/arc/FL160100033
    URI
    http://hdl.handle.net/20.500.11937/79626
    Collection
    • Curtin Research Publications
    Abstract

    Socially oriented approaches to work systems design are increasingly important as new and disruptive technologies become more prevalent. Existing approaches used by organisations to integrate such technologies are often techno-centric and do not adequately consider human issues. Sociotechnical systems (STS) tools are intended to ensure that the technical and organisational aspects of a system are considered together, and given equal attention. However, they are predominately applied late in the design process, limiting their impact. In this article, we outline an STS approach to the early-phase development of a complex work system. The case study illuminates how an STS approach can facilitate the inclusion of socially oriented factors into the design process. We close with recommendations to guide the early-phase application of STS principles in other industries and contexts.

    JEL Classification: C93, D02

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