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dc.contributor.authorBoeing, Alexandra
dc.contributor.authorJorristma, Karina
dc.contributor.authorGriffin, Mark
dc.contributor.authorParker, Sharon
dc.identifier.citationBoeing, A.A. and Jorristma, K. and Griffin, M.A. and Parker, S.K. 2020. Surfacing the social factors early: A sociotechnical approach to the design of a future submarine. Australian Journal of Management. 45 (3): pp. 527-545.

Socially oriented approaches to work systems design are increasingly important as new and disruptive technologies become more prevalent. Existing approaches used by organisations to integrate such technologies are often techno-centric and do not adequately consider human issues. Sociotechnical systems (STS) tools are intended to ensure that the technical and organisational aspects of a system are considered together, and given equal attention. However, they are predominately applied late in the design process, limiting their impact. In this article, we outline an STS approach to the early-phase development of a complex work system. The case study illuminates how an STS approach can facilitate the inclusion of socially oriented factors into the design process. We close with recommendations to guide the early-phase application of STS principles in other industries and contexts.

JEL Classification: C93, D02

dc.titleSurfacing the social factors early: A sociotechnical approach to the design of a future submarine
dc.typeJournal Article
dcterms.source.titleAustralian Journal of Management
curtin.departmentFuture of Work Institute
curtin.accessStatusOpen access
curtin.facultyFaculty of Business and Law
curtin.contributor.orcidGriffin, Mark [0000-0003-4326-7752]
curtin.contributor.orcidParker, Sharon [0000-0002-0978-1873]
curtin.contributor.orcidBoeing, Alexandra [0000-0002-7627-728X]
curtin.contributor.researcheridGriffin, Mark [C-2440-2013] [H-9312-2014]
curtin.contributor.scopusauthoridGriffin, Mark [7403310336]
curtin.contributor.scopusauthoridParker, Sharon [7401647326]

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