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dc.contributor.authorHay, Georgia
dc.contributor.authorParker, Sharon
dc.contributor.authorLuksyte, A.
dc.date.accessioned2020-07-02T01:22:53Z
dc.date.available2020-07-02T01:22:53Z
dc.date.issued2020
dc.identifier.citationHay, G.J. and Parker, S.K. and Luksyte, A. 2020. Making sense of organisational change failure: An identity lens. Human Relations.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/79821
dc.identifier.doi10.1177/0018726720906211
dc.description.abstract

© The Author(s) 2020.

This study investigates how employees craft narratives of organisational change failure through the lens of their work identity. We analysed change recipients’ retrospective sensemaking accounts of an organisational re-structuring in a university, finding these accounts to be filled with widely varying descriptions of failure – of errors, dysfunction, and loss. We explored how employees’ organisational, professional, and work-group identities were intertwined with, and fundamentally challenged by, their sensemaking about the change and its failure. Our inductive analysis revealed four distinct narrative trajectories – Identity Loss, Identity Revision, Identity Affirmation, and Identity Resilience – each characterised by distinct cognitive, affective, and behavioural patterns. We discuss the unique contributions that this study makes to the literatures on organisational change failure, sensemaking, and identity.

dc.languageEnglish
dc.publisherSAGE PUBLICATIONS LTD
dc.relation.sponsoredbyhttp://purl.org/au-research/grants/arc/FL160100033
dc.relation.sponsoredbyhttp://purl.org/au-research/grants/arc/DE170100182
dc.subjectSocial Sciences
dc.subjectManagement
dc.subjectSocial Sciences, Interdisciplinary
dc.subjectBusiness & Economics
dc.subjectSocial Sciences - Other Topics
dc.subjectChange recipients
dc.subjectfailure
dc.subjectidentity
dc.subjectidentity threat
dc.subjectnarrative
dc.subjectorganisational change
dc.subjectorganisational structure
dc.subjectsensemaking
dc.subjectSTRATEGIC CHANGE
dc.subjectSOCIAL IDENTITY
dc.subjectPROFESSIONAL IDENTITY
dc.subjectSENSEMAKING
dc.subjectWORK
dc.subjectCONSEQUENCES
dc.subjectMODEL
dc.subjectCONSTRUCTION
dc.subjectRESPONSES
dc.subjectWAKE
dc.titleMaking sense of organisational change failure: An identity lens
dc.typeJournal Article
dcterms.source.issn0018-7267
dcterms.source.titleHuman Relations
dc.date.updated2020-07-02T01:22:52Z
curtin.departmentFuture of Work Institute
curtin.accessStatusFulltext not available
curtin.facultyFaculty of Business and Law
curtin.contributor.orcidParker, Sharon [0000-0002-0978-1873]
curtin.contributor.orcidHay, Georgia [0000-0003-2605-0682]
curtin.identifier.article-numberARTN 0018726720906211
dcterms.source.eissn1741-282X
curtin.contributor.scopusauthoridParker, Sharon [7401647326]


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