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    Covid-19, aftermath, impacts, and hospitality firms: An international perspective

    80617.pdf (614.4Kb)
    Access Status
    Open access
    Authors
    Duarte Alonso, Abel
    Kok, Seng Kiat
    Bressan, Alessandro
    O'Shea, Michelle
    Sakellarios, Kikolaos
    Koresis, Alex
    Buitrago Solis, Maria Alejandra
    Santoni, Leonardo J
    Date
    2020
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    Duarte Alonso, A. and Kok, S.K. and Bressan, A. and O'Shea, M. and Sakellarios, K. and Koresis, A. and Buitrago Solis, M.A. et al. 2020. Covid-19, aftermath, impacts, and hospitality firms: An international perspective. International Journal of Hospitality Management. 91: Article No. 102654.
    Source Title
    International Journal of Hospitality Management
    DOI
    10.1016/j.ijhm.2020.102654
    ISSN
    0278-4319
    Faculty
    Faculty of Business and Law
    School
    School of Management
    Remarks

    http://creativecommons.org/licenses/by-nc-nd/4.0/

    URI
    http://hdl.handle.net/20.500.11937/80595
    Collection
    • Curtin Research Publications
    Abstract

    Drawing on the theory of resilience, and on an international sample of 45 predominantly small hospitality businesses, this exploratory study extends knowledge about the key concerns, ways of coping, and the changes and adjustments undertaken by these firms’ owners and managers during the COVID-19 outbreak. The various emergent relationships between the findings and the considered conceptual underpinnings of the literature on resilience, revealed nine theoretical dimensions. These dimensions critically illuminate and extend understanding concerning the actions and alternatives owners-managers resorted to when confronted with an extreme context. For instance, with financial impacts and uncertainty being predominant issues among participants, over one-third indicated actioning alternative measures to create much-needed revenue streams, and preparing for a new post-COVID-19 operational regime, respectively. Furthermore, 60 percent recognised making changes to the day-to-day running of the business to respond to initial impacts, or biding time in anticipation of a changing business and legal environment.

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