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dc.contributor.authorDuarte Alonso, Abel
dc.contributor.authorKok, Seng Kiat
dc.contributor.authorBressan, Alessandro
dc.contributor.authorO'Shea, Michelle
dc.contributor.authorSakellarios, Kikolaos
dc.contributor.authorKoresis, Alex
dc.contributor.authorBuitrago Solis, Maria Alejandra
dc.contributor.authorSantoni, Leonardo J
dc.identifier.citationDuarte Alonso, A. and Kok, S.K. and Bressan, A. and O'Shea, M. and Sakellarios, K. and Koresis, A. and Buitrago Solis, M.A. et al. 2020. Covid-19, aftermath, impacts, and hospitality firms: An international perspective. International Journal of Hospitality Management. 91: Article No. 102654.

Drawing on the theory of resilience, and on an international sample of 45 predominantly small hospitality businesses, this exploratory study extends knowledge about the key concerns, ways of coping, and the changes and adjustments undertaken by these firms’ owners and managers during the COVID-19 outbreak. The various emergent relationships between the findings and the considered conceptual underpinnings of the literature on resilience, revealed nine theoretical dimensions. These dimensions critically illuminate and extend understanding concerning the actions and alternatives owners-managers resorted to when confronted with an extreme context. For instance, with financial impacts and uncertainty being predominant issues among participants, over one-third indicated actioning alternative measures to create much-needed revenue streams, and preparing for a new post-COVID-19 operational regime, respectively. Furthermore, 60 percent recognised making changes to the day-to-day running of the business to respond to initial impacts, or biding time in anticipation of a changing business and legal environment.

dc.titleCovid-19, aftermath, impacts, and hospitality firms: An international perspective
dc.typeJournal Article
dcterms.source.titleInternational Journal of Hospitality Management

curtin.departmentSchool of Management
curtin.accessStatusOpen access
curtin.facultyFaculty of Business and Law
curtin.contributor.orcidDuarte Alonso, Abel [0000-0001-6742-7373]

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