When do job crafting interventions work? The moderating roles of workload, intervention intensity, and participation
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This study evaluated the conditions under which job crafting interventions are effective for increasing job crafting behaviours. We assessed the impact of initial workload on the effectiveness of two interventions – a less intense, knowledge-reflection intervention (N=39), and a more intense, knowledge-reflection-action intervention that involved completing Job Crafting Boosts over four weeks (N=50). We also examined how much the participants actively participated in the more intense intervention, and collected open-text responses about participant experiences. This research contributes by showing how workload affects the impact of job crafting interventions, and provides important insights into the design of future interventions.
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