When do job crafting interventions work? The moderating roles of workload, intervention intensity, and participation

Abstract

This study evaluated the conditions under which job crafting interventions are effective for increasing job crafting behaviours. We assessed the impact of initial workload on the effectiveness of two interventions – a less intense, knowledge-reflection intervention (N=39), and a more intense, knowledge-reflection-action intervention that involved completing Job Crafting Boosts over four weeks (N=50). We also examined how much the participants actively participated in the more intense intervention, and collected open-text responses about participant experiences. This research contributes by showing how workload affects the impact of job crafting interventions, and provides important insights into the design of future interventions.