The emergency service volunteer management framework
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McGill, C. and Pidgeon, J. and Gagne, M. 2019. The emergency service volunteer management framework. Australian Journal of Emergency Management. 34 (1): p. 16.
Australian Journal of Emergency Management
© 2020, Australian Institute for Disaster Resilience. Current high turnover rates among emergency services volunteers are concerning given the pivotal role they play in emergency services organisations. Each 'lost' volunteer reflects a loss of valuable skills and experience on top of the financial loss associated with training.