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dc.contributor.authorLadyshewsky, Richard
dc.contributor.authorLim, Siew
dc.contributor.editorJan Herrington; Alec Couros; Valerie Irvine
dc.date.accessioned2017-01-30T11:09:10Z
dc.date.available2017-01-30T11:09:10Z
dc.date.created2014-03-20T20:00:35Z
dc.date.issued2013
dc.identifier.citationLadyshewsky, Richard and Lim, Siew. 2013. A Quality Framework for Improving Teaching and Learning Outcomes in a Fully Online MBA program, in Herrington, J. and Alec Couros, A. and Irvine, V. (ed), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications, Jun 24 2013, pp. 552-563. Victoria, British Columbia, Canada: AACE.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/8859
dc.description.abstract

Academic staff responsible for developing and teaching fully online courses vary in experience. Some may be considered digital immigrants, new to the technology while others are digital natives, comfortable with the technology. Adequate support and quality management at the program level is needed to ensure the courses make the best use of technology and instructors are present for the students. This paper describes a quality initiative at the program level which led to an improvement in overall student satisfaction scores for the online courses. A strategic plan, appropriate support staff, online support resources, data analytic systems, audits and links to performance management processes were used to effect this positive outcome in program quality. The quality initiative engaged staff considered to be digital immigrants and led to an increase in their performance. The need for program based, versus centrally based, quality control systems is discussed.

dc.publisherAACE
dc.relation.urihttp://www.editlib.org/p/112011/
dc.titleA Quality Framework for Improving Teaching and Learning Outcomes in a Fully Online MBA program
dc.typeConference Paper
dcterms.source.titleWorld Conference on Educational Multimedia, Hypermedia and Telecommunications
dcterms.source.seriesWorld Conference on Educational Multimedia, Hypermedia and Telecommunications Jun 24, 2013 Volume 2013, Number 1
dcterms.source.conferenceEdMedia 2013: World Conference on Educational Media and Technology
dcterms.source.conference-start-dateJun 24 2013
dcterms.source.conferencelocationVictoria, British Columbia, Canada
dcterms.source.placeCanada
curtin.department
curtin.accessStatusFulltext not available


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