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    Team faultlines and upward voice in India: The effects of communication and psychological safety

    Access Status
    Fulltext not available
    Authors
    Khan, N.
    Dyaram, L.
    Dayaram, Kantha
    Date
    2022
    Type
    Journal Article
    
    Metadata
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    Citation
    Khan, N. and Dyaram, L. and Dayaram, K. 2022. Team faultlines and upward voice in India: The effects of communication and psychological safety. Journal of Business Research. 142: pp. 540-550.
    Source Title
    Journal of Business Research
    DOI
    10.1016/j.jbusres.2022.01.009
    ISSN
    0148-2963
    Faculty
    Faculty of Business and Law
    School
    School of Management and Marketing
    URI
    http://hdl.handle.net/20.500.11937/88992
    Collection
    • Curtin Research Publications
    Abstract

    While voice contributes to improved organizational functioning, employee ideas and opinions can be diverse and at cross-purposes. Despite voice pertinence, there is little scholarly work on how group composition influences members’ voice behavior. Drawing on the categorization-elaboration model (CEM) perspective of faultline theory and the value-in-diversity paradigm, we examine the effect of team diversity faultlines on members' upward voice. The research model is tested across two time-lagged studies in India. The results of study 1 reveal that gender diversity strengthens the positive influence of age diversity on team communication. Built on study 1, study 2 demonstrates that team communication mediates the link between team diversity faultlines and upward voice, with psychological safety as a boundary condition. We discuss the findings and implications for theory and practice.

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