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dc.contributor.authorLove, Peter
dc.contributor.authorMatthews, Jane
dc.date.accessioned2023-01-24T06:56:17Z
dc.date.available2023-01-24T06:56:17Z
dc.date.issued2022
dc.identifier.citationLove, P.E.D. and Matthews, J. 2022. Error Mastery in Alliance Transport Megaprojects. IEEE Transactions on Engineering Management.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/90150
dc.identifier.doi10.1109/TEM.2022.3151494
dc.description.abstract

Human error is a major source of rework, with a project's culture setting the tone for its response and how it cooperates and shares information. This article examines how a program alliance's error culture, which forms part of a transport megaproject, mitigates its errors and rework. We undertake a series of semi-structured interviews to make sense of the experiences of alliance participants about why and how rework occurs, its assessment, and if knowledge sharing occurs when it arises. Our analysis reveals that the alliance effectively utilizes elements of an error management culture to communicate and share knowledge. However, we find the alliance's learning capacity is constrained by its inability to capture and analyze rework-related knowledge, preventing it from building resilience to error. Consequently, we propose a collection of principles that an alliance can draw upon to create an error mastery mindset enabling it to manage its rework risks and unexpected events. The benefits of an error mastery mindset are threefold as it provides the ability to: 1) better support people's well-being; 2) anticipate what might go wrong; and 3) adapt and learn about circumstances where errors and rework occur and re-establish work practices after an adverse event.

dc.relation.sponsoredbyhttp://purl.org/au-research/grants/arc/DP210101281
dc.titleError Mastery in Alliance Transport Megaprojects
dc.typeJournal Article
dcterms.source.issn0018-9391
dcterms.source.titleIEEE Transactions on Engineering Management
dc.date.updated2023-01-24T06:56:16Z
curtin.note

© 2022 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.

curtin.departmentSchool of Civil and Mechanical Engineering
curtin.accessStatusOpen access
curtin.facultyFaculty of Humanities
curtin.contributor.orcidLove, Peter [0000-0002-3239-1304]
curtin.contributor.researcheridLove, Peter [D-7418-2017]
curtin.contributor.researcheridMatthews, Jane [M-6968-2017]
dcterms.source.eissn1558-0040
curtin.contributor.scopusauthoridLove, Peter [7101960035]
curtin.contributor.scopusauthoridMatthews, Jane [7402836944]


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