Utilization and Impacts of Collaborative Information Technologies: Global Comparisons

Abstract

This detailed abstract describes a global study investigating the utilization and impacts of collaborative information technologies (CITs). Data collected from 607 organizations in Australia, Canada, Hong Kong, and US was analyzed to assess the extent to which CITs are used to support collaboration tasks and their perceived organizational level impacts. Our preliminary results reveal similarities and differences in the extent to which CITs support collaboration tasks and their perceived organizational level impacts in the study regions. Our presentation will provide more in-depth data analysis comparing the four regions and the implications of our findings for practice and research.