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dc.contributor.authorOuschan, Robyn
dc.contributor.authorSweeney, Jillian
dc.contributor.authorJohnson, L.
dc.contributor.editorRuth Rentschler
dc.contributor.editorJohn Hall
dc.date.accessioned2017-01-30T12:14:36Z
dc.date.available2017-01-30T12:14:36Z
dc.date.created2009-03-05T00:55:10Z
dc.date.issued2005
dc.identifier.citationOuschan, Robyn and Sweeney, Jillian and Johnson, Lester. 2005. Empowering patient-physician interactions: impact on patient trust, in Ruth Rentschler & John Hall (ed), 2nd Australiasian Non-profit and Social Marketing Conference, Sep 22 2005. Melbourne: Deakin University.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/19571
dc.description.abstract

Several trends in the healthcare industry are bringing patient empowerment to the forefront, however, at the same time cost cutting and managed health care policies are also eroding patient trust. While patients differ in their desire to actively participate in and take on responsibility for medical-decision making, some health care conditions such as chronic illnesses (e.g., diabetes) require a significant amount of self-management and thus call for a collaborative patient-physician relationship. This study examines whether empowering patient-physician consultations measured through three patient empowerment dimensions (patient control, patient participation, physician support) enhance patients trust in their physician. The results of a comprehensive survey of patients with chronic illness conditions support that all three patient empowerment dimensions have a positive impact on patient trust.

dc.publisherDeakin University
dc.titleEmpowering patient-physician interactions: impact on patient trust
dc.typeConference Paper
dcterms.source.title2nd Australiasian non-profit and social marketing conference
dcterms.source.series2nd Australiasian non-profit and social marketing conference
dcterms.source.conference2nd Australiasian Non-profit and Social Marketing Conference
dcterms.source.conference-start-dateSep 22 2005
dcterms.source.conferencelocationMelbourne
dcterms.source.placeAustralia
curtin.accessStatusFulltext not available
curtin.facultyCurtin Business School
curtin.facultySchool of Marketing


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