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    HCI and Usability Principles and Guidelines in the Website Development Process: An International Perspective

    Access Status
    Fulltext not available
    Authors
    Issa, Tomayess
    Isaias, P.
    Date
    2014
    Type
    Book Chapter
    
    Metadata
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    Citation
    Issa, T. and Isaias, P. 2014. HCI and Usability Principles and Guidelines in the Website Development Process: An International Perspective, in Lacka E. et al (ed.), E-commerce Platform Acceptance, pp. 169-189. USA: Springer.
    Source Title
    E-commerce Platform Acceptance
    DOI
    10.1007/978-3-319-06121-4_9
    ISBN
    9783319061214
    School
    School of Information Systems
    URI
    http://hdl.handle.net/20.500.11937/21205
    Collection
    • Curtin Research Publications
    Abstract

    This chapter provides an answer to the question “Do industry practitioners consider that human computer interaction (HCI) and usability principles and guidelines are essential in the website development process?” The answer was sought by means of an online survey (N = 126), of Information Systems(IS)/Information Technology (IT) personnel in Australia and Portugal, that allowed the collection of both quantitative and qualitative data. Explanatory analysis was conducted using descriptive statistics, including frequencies and an independent sample T-test. The study findings suggest that both HCI and Usability were significant aspects of the website development process especially in the marketing websites, as their inclusion will encourage users to revisit these websites and thereby increase businesses’ profits. Usability and HCI features are especially important in the design stage to improve the structure and functionality of a website. The conclusions drawn in this chapter will assist IS/IT industry practitioners in Australia and Portugal to implement HCI and usability approaches by means of a New Participative Methodology for Marketing Websites (NPMMW).

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