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dc.contributor.authorStockdale, R.
dc.contributor.authorLin, Chad
dc.contributor.authorStoney, S.
dc.contributor.editorNitya Karmakar and Pedro Isaías
dc.date.accessioned2017-01-30T12:38:18Z
dc.date.available2017-01-30T12:38:18Z
dc.date.created2015-09-29T02:03:55Z
dc.date.issued2005
dc.identifier.citationStockdale, R. and Lin, C. and Stoney, S. 2005. The Effectiveness of SME Websites in a Business To Business Context, in Nitya Karmakar and Pedro Isaías (ed), Proceedings of the IADIS International Conference E-Commerce 2005, Dec 15 2005, pp. 259-266. Porto, Portugal: International Association for Development of the Information Society.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/23630
dc.description.abstract

This research analyses the effectiveness of SME business to business websites from a user perspective. An established evaluation instrument (eQual) is used to assess 80 websites in terms of usability, information quality, and interaction and service. The analysis shows that although a significant number of sites reflect little understanding of the attributes of good design or potential benefits to be gained from websites, there are examples of competent and effective website use.

dc.publisherInternational Association for Development of the Information Society
dc.subjectSMEs
dc.subjecteQual
dc.subjectwebsites
dc.subjectevaluation
dc.titleThe Effectiveness of SME Websites in a Business To Business Context
dc.typeConference Paper
dcterms.source.startPage259
dcterms.source.endPage266
dcterms.source.titleIADIS INTERNATIONAL CONFERENCE E-COMMERCE 2005
dcterms.source.seriesIADIS INTERNATIONAL CONFERENCE E-COMMERCE 2005
dcterms.source.isbn972-8924-06-2
dcterms.source.conferenceProceedings of the IADIS International Conference E-Commerce 2005
dcterms.source.conference-start-dateDec 15 2005
dcterms.source.conferencelocationPorto, Portugal
dcterms.source.placePorto, Portugal
curtin.accessStatusFulltext not available


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