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dc.contributor.authorNousala, Susu
dc.contributor.authorIfandoudas, Panayiotis
dc.contributor.authorTerziovski, Mile
dc.contributor.authorChapman, Ross
dc.date.accessioned2017-01-30T13:53:48Z
dc.date.available2017-01-30T13:53:48Z
dc.date.created2014-03-20T20:00:35Z
dc.date.issued2008
dc.identifier.citationNousala, Susu and Ifandoudas, Panayiotis and Terziovski, Mile and Chapman, Ross. 2008. Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework. Production Planning & Control. 19 (8): pp. 735-753.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/36127
dc.identifier.doi10.1080/09537280802476169
dc.description.abstract

This article describes the development, modification and testing of a tool designed to assist small firms in making more appropriate decisions regarding information and communication technology (ICT) selection and implementation. Using a combination of quantitative and qualitative methods, a number of possible tools were initially developed to support firm-based self-diagnostic exercises. Research outcomes from a joint European–Australian research project were regionalised for Australian conditions through collaborative product development with a number of Australian SME manufacturing firms. This article reports on the pilot implementations and the outcomes achieved with these Australian SMEs. These implementations have shown successful outcomes for the trial SME participants and have led to the creation of an online self-assessment tool to allow wider access by interested SMEs.

dc.publisherTaylor & Francis
dc.subjectdiagnostic
dc.subjectcase studies
dc.subjectmanufacturing
dc.subjectSMEs
dc.subjectICTs
dc.subjectprocess improvement
dc.titleProcess Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework
dc.typeJournal Article
dcterms.source.volume19
dcterms.source.number8
dcterms.source.startPage735
dcterms.source.endPage753
dcterms.source.issn0953-7287
dcterms.source.titleProduction Planning & Control (PPC)
curtin.note

This is an Author's Accepted Manuscript of an article published in Production Planning & Control (PPC) (2008), copyright Taylor & Francis, available online at: <a href="http://www.tandfonline.com/10.1080/09537280802476169">http://www.tandfonline.com/10.1080/09537280802476169</a>.

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curtin.accessStatusOpen access


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