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dc.contributor.authorWood, Lincoln
dc.contributor.authorReefke, H.
dc.contributor.authorBreidbach, C.
dc.contributor.editorProf A. Sohal, A/Prof P. Singh, A/Prof D. Prajogo
dc.date.accessioned2017-01-30T15:00:56Z
dc.date.available2017-01-30T15:00:56Z
dc.date.created2012-08-15T20:00:22Z
dc.date.issued2012
dc.identifier.citationWood, Lincoln C. and Reefke, Hendrik and Breidbach, Christoph F. 2012. A typology of service supply chain strategies - pathways between agility and efficiency, in Sohal, A. and Singh, P. and Prajogo, D. (ed), 10th ANZAM Operations, Supply Chain and Services Management Symposium, Jun 14-15 2012. Melbourne, Australia: Monash University and The University of Melbourne.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/42635
dc.description.abstract

Various service supply chain strategies may provide firms with competitive advantage, providing appropriate pathways between different configurations are identified. Using a case study and a theory building process, we illustrate a configuration and movement in a typology of service supply chains. We explain how the framework aids analysis of current and future positions and the strategic implications for service supply chains. A key principle of the framework is the distinction between novelty, or frequency, of mismatches between information-as-input and service requirements, and the analysability of the challenge, or the level of difficulty in identifying and acquiring appropriate input information.

dc.publisherMonash University and The University of Melbourne
dc.subjectstrategic management of services
dc.subjectpathways
dc.subjectservice supply chain strategy
dc.subjectinformation management
dc.subjectservice supply chains
dc.titleA typology of service supply chain strategies - pathways between agility and efficiency
dc.typeConference Paper
dcterms.source.titleProceedings of the 10th ANZAM Operations, Supply Chain and Sevices Management Symposium
dcterms.source.seriesProceedings of the 10th ANZAM Operations, Supply Chain and Sevices Management Symposium
dcterms.source.isbn9780646578118
dcterms.source.conference10th ANZAM Operations, Supply Chain and Services Management Symposium
dcterms.source.conference-start-dateJun 14 2012
dcterms.source.conferencelocationMelbourne, Australia
dcterms.source.placeMelbourne, Australia
curtin.department
curtin.accessStatusFulltext not available


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