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Review of Community Pharmacy Staff Educational Needs for Supporting Mental Health Consumers and Carers

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Open access
Authors
Mey, A.
Fowler, J.
Knox, K.
Shum, D.
Fejzic, J.
Hattingh, Laetitia
McConnell, D.
Wheeler, A.
Date
2014
Type
Journal Article

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Mey, Amary and Fowler, Jane L. and Knox, Kathy and Shum, David H.K. and Fejzic, Jasmina and Hattingh, Laetitia and McConnell, Denise and Wheeler, Amanda. 2014. Review of Community Pharmacy Staff Educational Needs for Supporting Mental Health Consumers and Carers. Community Mental Health Journal. 50 (1): pp. 59-67.
Source Title
Community Mental Health Journal
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The final publication is available at Springer via http://doi.org/10.1007/s10597-012-9580-4

NOTICE: This is the author’s version of a work in which changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication.

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Abstract

Development of a mental health education package for community pharmacy staff should be informed by mental health consumers/carers’ needs, expectations and experiences, and staff knowledge, skills and attitudes. This review (1) explored research on community pharmacy practice and service provision for mental health consumers/carers, and (2) identified validated methods for assessing staff knowledge, skills and attitudes about mental illness to inform the development of a training questionnaire. A literature scan using key words knowledge, skills, attitudes, and beliefs combined with community pharmacy, pharmacist, and pharmacy support staff, and mental illness, depression, anxiety was conducted. A small number of studies were found that used reliable methods to assess pharmacists’ training needs regarding mental illness and treatment options. There was little published specifically in relation to depression and anxiety in community pharmacy practice. No studies assessed the training needs of pharmacy support staff. A systematic analysis of pharmacy staff learning needs is warranted.