EDRMS 101: the basics
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This paper presents the basic concepts of an electronic document and records management system (EDRMS), i.e. the what, why, and how aspects of an EDRMS. It identifies the key business drivers for implementing an EDRMS. It also explains how an EDRMS differs from an EDMS and identifies the core functionalities of an EDRMS and discusses the different possible design views in an EDRMS. The key functional specifications that assist in the selection of EDRMS are highlighted. The article concludes with points for consideration by records managers and vendors on the future of EDRMS.
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Goldschmidt, P.; Joseph, Pauline; Debowski, S. (2012)Purpose: The purpose of the paper is to develop a framework for electronic document and records management systems (EDRMS) as a Service Work System. This enhanced overview of EDRMS support strategies suggests that the ...
Joseph, Pauline (2009)Are knowledge workers able to search and retrieve information from their EDRMS? This 2-part article reports the results of a study of the information seeking behaviour of 40 EDRMS users in four different organisations ...
Joseph, Pauline (2010)Are knowledge workers able to search and retrieve information from their EDRMS? The second and final article in this series reports the results of a study of the information-seeking behaviour of 40 EDRMS users in four ...