Barriers to information seeking in EDRMS: An empirical study - Part 2
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Are knowledge workers able to search and retrieve information from their EDRMS? The second and final article in this series reports the results of a study of the information-seeking behaviour of 40 EDRMS users in four different organisations using three different types of EDRMS which highlights barriers to information seeking and discusses how RMs can address these barriers.
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Joseph, Pauline (2009)Are knowledge workers able to search and retrieve information from their EDRMS? This 2-part article reports the results of a study of the information seeking behaviour of 40 EDRMS users in four different organisations ...
Singh, Pauline; Klobas, J.; Anderson, K. (2008)Drawing on findings of their field study on the information-seeking behaviour of 40 Electronic Document & Records Management System (EDRMS) users in 4 organisations using different EDRMS – published in the last 3 issues ...
Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices - Part 1.Singh, Pauline; Klobas, J.; Anderson, K. (2007)This article is the first in a multi-part report on whether the way RM professionals manage records in accordance with the ISO 15489 standard is consistent with the information seeking behaviour (ISB) of Electronic Document ...