EDRMS Users' Information-Seeking Behaviour: Managerial and Training Challenges For Records Managers
Access Status
Open access
Authors
Singh, Pauline
Klobas, J.
Anderson, K.
Date
2008Type
Journal Article
Metadata
Show full item recordCitation
Singh, Pauline and Klobas, Jane and Anderson, Karen. 2008. EDRMS Users' Information-Seeking Behaviour: Managerial and Training Challenges For Records Managers. Informaa Quarterly. 24 (3): pp. 28-33.
Source Title
Informaa Quarterly
ISSN
Faculty
School of Media, Culture and Creative Arts
Department of Information Studies
Faculty of Humanities
Remarks
This work was first published in the August 2008 issue of InfoRMAA Quarterly, the journal of the Records Management Association of Australasia
Collection
Abstract
Drawing on findings of their field study on the information-seeking behaviour of 40 Electronic Document & Records Management System (EDRMS) users in 4 organisations using different EDRMS – published in the last 3 issues of IQ – the authors here set out to alert records managers to the managerial and training challenges they need to consider to better serve their EDRMS users.
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