EDRMS Users' Information-Seeking Behaviour: Managerial and Training Challenges For Records Managers
MetadataShow full item record
This work was first published in the August 2008 issue of InfoRMAA Quarterly, the journal of the Records Management Association of Australasia
Drawing on findings of their field study on the information-seeking behaviour of 40 Electronic Document & Records Management System (EDRMS) users in 4 organisations using different EDRMS – published in the last 3 issues of IQ – the authors here set out to alert records managers to the managerial and training challenges they need to consider to better serve their EDRMS users.
Showing items related by title, author, creator and subject.
Joseph, Pauline (2008)This paper presents the basic concepts of an electronic document and records management system (EDRMS), i.e. the what, why, and how aspects of an EDRMS. It identifies the key business drivers for implementing an EDRMS. ...
Goldschmidt, P.; Joseph, Pauline; Debowski, S. (2012)Purpose: The purpose of the paper is to develop a framework for electronic document and records management systems (EDRMS) as a Service Work System. This enhanced overview of EDRMS support strategies suggests that the ...
Information Seeking Behaviour of Electronic Document and Records Management Systems (EDRMS) Users: Implications for Records Management Practices, Part 3Joseph, Pauline; Klobas, J.; Anderson, K. (2008)This series has studied whether the way RM professionals manage records in accordance with the ISO 15489 standard is consistent with the information seeking behaviour (ISB) of Electronic Document and Records Management ...